As a practice expands and hires new staff, or during busy seasons, the quality of patient care is often negatively impacted. Without a reliable Patient Relationship Management (PRM) system, patient care will inevitably take a hit. However, it can be costly for practices to hire a separate service provider to fulfill this need.
Advantrix recognizes the importance of patient satisfaction to your bottom line. Our PRM software system is a concierge service based on the best principles of Customer Relationship Management, and includes essential services such as automation and excellent staff training. Communication becomes organized for each patient, and we easily assist patients with payment inquiries and help them to understand what is included in each service for which they are billed.